What can I expect on my first visit?
You can expect to be asked a medical history and to have a full orthopedic/neurological assessment. You will be given treatment and a home exercise program the first visit. If you have multiple areas that require assessment we may need to make an additional appointment to address those areas.
How should I dress for my appointments?
Please wear a loose fitting sleeveless shirt if your concern is an upper extremity or upper back problem. Please wear loose fitting shorts or short pants for a lower body concern. Wear or bring your exercise shoes to your appointments.
Do I need a doctor’s referral to make an appointment?
No. Physiotherapists are primary care health professionals.
If you have an extended health benefits plan that covers physiotherapy you may require a doctor’s note to get reimbursed. Every plan is different so you need to check with your benefits provider.
If I have back pain should I go to a chiropractor?
Physiotherapists are professionally trained to do spine manipulations and mobilizations in a safe and effective way. We always provide an exercise program to address core and other muscle weaknesses. We educate you to help you maintain your back health and prevent future back problems.
What types of clients do you treat?
We treat all clients who have joint, spine, muscle, bone, cartilage, ligament, and nerve pain and injury. We help those with balance and movement difficulties. We treat people before and after they have surgery. We treat people after they have had fractures, dislocations, traumas, falls, head injuries or sports injuries.
We treat clients who qualify for MSP coverage-they get a discount. We provide active rehabilitation for ICBC clients who have prior approval. We accept vouchers which cover a certain number of physiotherapy treatments from Sechelt Hospital, UBC, Lion’s Gate Hospital (Vancouver Coastal Health)
Can I get my money back from my health insurance benefits plan?
If you have an extended health benefits plan and physiotherapy is covered you can submit the detailed receipt we give you and get your money back. We are licensed physiotherapists and our license number is on the receipt. Every plan is different so check into it carefully. Some plans cover up to a certain dollar value e.g. $500.00 and others will cover a percentage of the visit price. We do not direct bill.
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